Legal
Refund & cancellation policy
Last updated 18 September 2026
We would rather move your seat than take your money for something you cannot attend. Here is exactly how that works.
Changing your date
If you cannot attend, write to support@aashaempower.com at any time before the session starts and we will move your seat to the next available cohort at no extra cost. This is the option we recommend, and there is no limit on asking once.
Refunds
Because seats are capped and the bonus materials are delivered around the session, we do not offer refunds once registration is complete.
The exceptions, where a full refund is always available: we cancel the session without offering an alternative date; we reschedule and the new date does not work for you; or you were charged more than once for the same registration.
Duplicate or failed payments
If your account was debited but you did not receive a confirmation, do not pay again. Write to us with the payment reference and we will either confirm your seat or refund the amount.
Payments that fail at the gateway are usually reversed automatically by your bank within 5–7 working days.
How refunds are processed
Approved refunds are issued to the original payment method through Razorpay. Banks typically credit the amount within 5–10 working days of us initiating it.
To request one, write to support@aashaempower.com from your registered email address with your payment ID.